2010年pmp美国项目管理考试项目沟通管理练习题及答案4

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1.      An informal communication network on a project or within an organization is created through:
A.      Free upward flow
B.      Free horizontal flow
C.      Unrestricted communication flow
D.      The project manager’s ability to make use of his/her unofficial relationships with stakeholders
在项目或一个组织内部建立一个非正式的沟通网络是通过:
A.      向上自由流
B.      水平自由流
C.      不受限制的交流
D.      项目经理利用其与项目利害相关者的非正式的关系的能力

2.      For every project situation, several methods usually exist for effective communication to take place. Which of the following is least likely to be used for explaining to the team the project planning guidelines?
A.      Project office memo
B.      Project office directive
C.      Project team meeting
D.      Formal report
对于每个项目情形通常有几种有效的沟通方法可以进行在向团队解释项目计划编制指导方针时,下列哪一项最不可能被运用?
A.      项目办公室备忘录
B.      项目办公室指示
C.      项目团队会议
D.      正式的报告

3.      A project manager, who is trying to communicate accurately to the team, should understand and use:
A.      A language appropriate to the needs of the stakeholders
B.      The language of the project manager
C.      Non-verbal methods
D.      Written memos
A 项目经理正在尝试与团队进行准确的沟通,应该了解并使用:
A.      符合项目利害相关者需要的适当的语言
B.      项目经理的语言
C.      非言语方式
D.      书面备忘录

4.      The project proceeded successfully until the customer asked for additional work not included in the contract. At that point the project team began to make changes to the specifications, delivery date, and schedule. What communication device should the project manager have demanded before any work was modified?
A.      Meeting with the sponsor
B.      Formal, written correspondence with the customer
C.      Memo from the customer
D.      Memo to the customer
正当项目顺利进行时,客户突然要求做没有包括在合同中的额外的工作这时项目团队开始对规格, 交货日期和进度来作些变更在调整进行任何工作之前, 项目经理应该需要获得什么沟通工具?
A.      与业主的会议
B.      与客户的正式的书面沟通
C.      来自客户的备忘录
D.      发给客户的备忘录

5.      Project managers who are available to answer questions, provide guidance when needed, and generally do not interfere with day-to-day activities have a(n) ____________ managerial and communicating style.
A.      Autocratic
B.      Conciliatory
C.      Facilitative
D.      Judicial
项目经理能随时回答问题,若需要时提供指导,并且通常不干预日常的活动,其是_______ 管理的和沟通风格
A.      专制式
B.      安抚式
C.      促进式
D.      法制式

6.      If a project manager emphasizes those areas where he is in agreement with the functional manager and down plays other conflicts, the project manager can be said to be using which of the following to address the conflict:
A.      Withdrawal
B.      Smoothing
C.      Compromising
D.      Confrontation
如果一个项目经理强调与职能经理一致的方面,淡化其它冲突,则说明项目经理运用了下列哪一方式来对待处理矛盾冲突:
A.      回避
B.      协商处理
C.      妥协处理
D.      正面对抗

7.      The degree to which project team members can successfully communicate with the project manager depends primarily upon:
A.      How effectively the project manager establishes relationships with the team
B.      The project manager ’s level in the organizational hierarchy
C.      The size and nature of the project
D.      The project manager ’s salary and age
项目团队成员能与项目经理成功沟通的程度主要地取决于:
A.      项目经理如何有效地与团队建立关系
B.      项目经理在组织层级中的地位
C.      项目的规模和性质
D.      项目经理的薪水和年龄

8.      Project communication management is best described as conducting or supervising _________.
A.      The way we listen
B.      The way we speak
C.      The way we feel
D.      The exchange of project information
项目沟通管理可以最适当地描述为引导或监督 _________.
A.      我们倾听的方式
B.      我们说的方式
C.      我们感觉的方式
D.      项目信息的交换

9.      If a project manager communicates a verbal message to a subordinate, and the subordinate leaves without saying a word, the project manager should assume that:
A.      The message was understood
B.      The message was not understood
C.      The message may or not have been understood
D.      The information was not appropriate
如果一个项目经理向下属传达了一个口述的信息, 并且下属没有说话就离开走了项目经理应该假定:
A.      信息被理解了
B.      信息没被理解
C.      信息可能被理解
D. 信息不适当

10. The project manager who allows and supports group discussions and decision-making is called a (n) _______ manager.
A. Autocratic
B. Ethical
C. Conciliatory
D. Delegating
允许并且帮助支持团队进行讨论和决策的项目经理人被称为_______经理
A. 专制式
B. 伦理式
C. 安抚式
D. 授权式