2010年PMP美国项目管理考试习题及答案六十五

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QUEST Quality assurance 
A refers to the prevention of product defects 
B is an auditing function that provides feedback to the project team and client about the quality of output being produced. 
C is the technical process that include the construction of control charts which specify acceptability limits for conforming output. 
D A and B. 
E B and C 
参考答案：B

QUEST The Japanese Quality Control (QC) Circle movement motivated its participants in many ways.  Which of the following represents the most important motivation for the QC circle  participants? 
A improving the performance of the company 
B self-improvement 
C financial incentives 
D recognition among co-workers 
E strengthening of relationships between co-workers 
参考答案：A

QUEST The Pareto Principle is a technique used by quality managers to determine which quality control problems of a particular service or manufacturing process should be corrected.  Which of the following statements represents the philosophy of the principle? 
A In order to minimize financial losses from quality control problems, all problems which have a measurable cost associated with  them should be corrected. 
B the majority of defects are caused by a small percentage of the identifiable problems.  Improvements efforts should be reserved for these vital few problems. 
C in order to achieve zero defects, all quality control problems, including those which do not have a direct financial cost should be corrected. 
D generally, 80 % of the quality control problems are justifiable for correction via cost-benefit analysis.  The remaining 20% are not financially worthy of improvement efforts. 
E A and D 
参考答案：B

QUEST A process characteristic has a true mean of 150 and a true standard deviation of 20.  A sample of 25 items is taken from this process.  The standard error of the estimate is: 
A 0.2 
B 0.8 
C 4 
D 5 
E 7.5 
参考答案：C

QUEST Quality attributes 
A are used to determine how effectively the organization accomplishes its goals 
B can be objective or subjective in nature 
C are specific quality characteristics for which a product is designed, built, and tested. 
D A and B. 
E B and C 
参考答案：E

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